SMS 20 years old today

On 3rd December 1992, an engineer sent the message “Merry Christmas” from a PC to a mobile device using Vodafone’s UK network. Who knew how much it would change the world of communications?

The idea of SMS dates back further to Matti Makkonen at a telecoms conference in 1984. The former Finnish civil servant put forward the idea of a mobile phone messaging service. This was to become the SMS (short message service) standard.

BIRTHDAY

It has been estimated that 8 trillion text messages were sent last year while SMS produces six to eight times greater engagement than email.

Wirefast Enterprise SMS Gateway makes it simple to extend your messaging capabilities with two-way SMS. Two-way SMS is more than a communication tool – it can also be a powerful way of improving customer interaction and loyalty.

Wirefast is a global provider of best-in-class messaging solutions that improve, automate and enhance communication-based business processes with the features and reliability that mission-critical messaging demands: real-time delivery, back-office integration and a full audit trail.  With the industry’s widest global reach, we deliver solutions in the format customers prefer, including fax, SMS, voice and telex.

Messages are delivered either to email or to other back-office applications and can be used at both individual and application levels. Our inbound SMS messaging services supports the reception of messages from mobile subscriber’s handsets to applications including email. With a global reach, the service has over 800 network connections available worldwide. Users have up to 5000 keywords associated with one long number.

Our service combines the convenience of email with the added benefits of improved reliability, a full audit trail and the flexibility to deliver in the recipient’s preferred format. It means that our customers have the confidence that vital information will reach clients when they need it to and in the way they want it – without the cost of customer care resources or paper based processes.

Wirefast offers a wide range of enterprise SMS solutions. To find out more please contact us at Sales@wirefast.com