Business Process Automation

Wirefast provides a service for the automated, application driven electronic delivery of content that combines the convenience of email with the reassurance of delivery tracking, real time delivery and 24x7 support.

The reliability of the service means that data communication processes using paper, manual or customer services based processes can be automated, delivering efficiency gains, cost reduction, increase in customer satisfaction and in the case of automating paper based processes, significant carbon footprint reduction.

The service is used by many of the world's largest companies across many business processes. Examples include:

• Severe weather warning and flood alert delivery for the Met Office
• Pricing and delivery notifications to retail outlets
• Purchase order distribution from systems including SAP & Siebel
• Customer and employee alerts and notifications

How it works

Content is sent to the Wirefast gateway for onward delivery. Messages are typically received as email, then formatted and delivered in the required format. Supported formats include SMS, Fax, Voice & Telex.

There is no dedicated software to install and the service can be set up in less than a day.

The Wirefast messaging platform has been architectured to a secure, high availability design to guarantee continuity of service, and with an open API for easy integration with existing applications. To receive a copy of our technical documentation, please email us at sales@wirefast.com

The service includes

• Delivery and non delivery notifications sent by email
• Copy of original message returned with delivery receipt
• Automated retry service for failed messages
• 24 x 7 support
• 7 year archive
• Online view of delivery status